Our Terms & Conditions

  • ACCEPTANCE

www.dotcomsa.co.za  (“the Website”) is owned and operated by DOTCOM GROUP PTY LTD (Registration number: 2020/128564/07) (herein referred to as (“DotComsa”).

DotComsa welcomes you to shop for fashion, beauty & lingerie online.

    • Visitors to the Website (“Users” or “you”), including those Users who purchase any products on the website (“Purchasers”) are bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not continue to use the Website. Your continued use of the Website will constitute an acceptance of the Terms and Conditions by you.
    • The Website enables Users to shop for goods which include, amongst other things, fashion, beauty, lingerie & accessories.         
    • We may change these Terms and Conditions from time to time. The latest version of these Terms and Conditions apply whenever you use the Website. You agree to read the latest version each time you visit the Website.
    • By your using our Website or by the exchange of emails with us, you communicate with us by electronic means. You therefore agree that any and all agreements, notices, disclosures, or any other communications sent or received electronically satisfy any legal requirement, including but not limited to, the requirement that such communications should be “in writing”.
    • PRODUCTS & AVAILABILITY
    • Stock availability: Stock of all goods on offer is limited. DotComsa shall make all reasonable efforts to ensure that when stock is no longer available, that offers are discontinued. However, should DotComsa be unable to fulfil any order placed by you at the advertised price due to stock having sold out, DotComsa will notify you and you will be entitled to a refund of the amount paid by you for such product as explained in more detail below and in the refund policy (“Refund policy”).

GIFT VOUCHERS & COUPONS

  • DotComsa offers physical and electronic Gift Vouchers (“Gift Vouchers”) as well as electronic promotional Coupons (Coupons) available on the Website from time to time. Gift Vouchers and Coupons can only be redeemed whilst they are valid (their expiry dates being unable to be extended), and may be used on the Website to purchase DotComsa products.
  • How to redeem your Gift Voucher or Coupon:
  1. Login or register at www.Dotcomsa.co.za
  2. Please take note of your Gift Voucher or Coupon code.
  3. Follow the “How to Shop” instructions until checkout (add the item(s) you wish to purchase to your shopping cart).
  4. During the checkout process click on “Use Gift Voucher” or “Use Coupon” option and enter your Gift Voucher number or Coupon Redemption code on the shopping cart page before you click checkout.
  5. Click the “Apply Voucher “or “Apply Coupon” button.
  6. The sum total of the Gift Voucher or Coupon will be subtracted from the total value of the purchase.
  7. Checkout.


    • Gift Vouchers or Coupons may only be used once.  
    • Only one Gift Voucher or Coupon is redeemable per order.
    • The full amount of the Gift Voucher and Coupon has to be redeemed and will be redeemed upon use.
    • Gift Vouchers may not be: 
      1. used to purchase other Gift Vouchers or Coupons;
      2. exchanged for cash;
      3. transferred or assigned to any other person.

 

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